Choose this shop because I can trust dealers a little more then others shop because of how dealerships are mandated to operate by the manufacturer. ODCJ kept me updated via text message. Got our van back and my wife couldn't be happier that it's working again from having a major electrical short. I would give them 5 stars but as Saturday came along, I had to call them for updates after being told the day before that it would be done by Saturday. Seemed like a lack of communication from the m-f crew to the weekend crew. Seemed like if i ...
Best service department I have ever been to. Got me right in and fixed an issue other dealerships were having trouble getting done. A special thank you to Jared Drew the service advisor, he was unbelievably helpful and really polite. I would 100% recommend this dealership and service crew to anyone. I'll be making the long drive back anytime I have any other issues just to be taken care of the way I was today.
Dropped off the Jeep for an oil change on Saturday morning. Spoke w Chance who handled everything professionally. The oil change was done in the promised time. We’ll be back for sure.
Low pressure, very accommodating to my schedule, super-fast paperwork close!!
Friendly PEOPLE and GREAT SERVICE EVERY TIME SINCE I PURCHASED MY 2016 Dodge Dart.
I found the car I wanted on carvana, or perhaps cargurus, and called ahead the night before to make sure the Olathe Dealer still had it. They did, so my son and I drove the 400 miles down to buy it. Sid, the salesman, was pleasant to work with, and the dealership was professional and well-run. All in all, a good experience, and if it just so happens that they have the car I want next time, I will make the drive again to buy it there.
My fiancee and I came in (originally) to get her a new Jeep Wrangler. She was able to find the one she really wanted in Bikini Pearl, which is hard to find currently. As we were going through the process for her, I saw one in Granite that was brought in for another customer but she hadn't put anything down on it or had made a commitment so....later in the week I decided to come back and put a "hold" on it and ended up getting it as well! Deana along with the service team that we dealt with ...